Our exclusive communication channel to listen to your suggestions, complaints and criticisms related to our Code of Conduct.
The Ombudsman is an exclusive communication channel between you and the Votorantim Group, of which we at Votorantim Cimentos are part. Its purpose is to address questions related to the Code of Conduct, which sets forth the principles and guidelines that guide the Group’s relations with all its stakeholders.
The Ombudsman is a public channel open to everyone inside and outside the organization. It is intended to identify, listen to, analyze and resolve any issues related to our Code of Conduct. The administration of the Ombudsman guarantees full privacy and confidentiality. No information obtained through this channel, as well as the identities of the persons involved , may be made public. The Ombudsman ensures that complaints, suggestions and criticisms are addressed at the appropriate levels in the organization.
For further information or clarification, or to report a suspected breach of the Code of Conduct, click here to access the Votorantim Group Ombudsman page.